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Hi Rockee;
We received our beautiful fountain kit yesterday. I just love it! It's so nice and very well made, much nicer than I ever anticipated. We had no problem assembling it, it went very easily.
Thanks for all your help.
Beth From: New York ( 2002 )
Rockee,
Thanks for the good service and excellent products. My fountain came out very well thanks to your selection of lava rock and thoughtful carving (including a place for the pump) It was very easy!
Thanks again, Mike Taylor To view Mikes Fountain click here. ( 2002 )
Hello Rockee,
I wanted to let you know that the fire mountain fountain and accessories arrived on Monday (HOW FAST!).
THANK YOU! The mountain is perfect and will make a super xmas gift.
I cant wait to get it all running. I owe everything to you. Thank you for caring, and for all your hardwork in making the BEST fountains in the business!
Aloha,
Jessica From: Hawaii ( 2002 )
Rockee -
You were so pleasant and helpful with my new fountain that I wanted to
email you and tell you how pleased I am with it! I built it on Sunday, and
it has turned out exactly as I imagined it, and it sounds and looks great!
Thanks again,
April Rooker From: North Carolina ( 2002 )
Hi Rockee;
I wanted to send a thanks all the custom work on my fountain and the extra goodies you included.
The fact that we communicated the specs via email was also great. Not too many internet companys will do that these days, you are definitely one of a kind!
The little pool works best when I use the slate pieces that were included to channel the water into it. I like the fact that is fully adjustable for sound and there is no splashing when it's set to loud!
The packaging was excellent and as you know I have already put in my order for two more fountains. Another customer for life & we'll be doing business again!
Thanks, John from CA To view John's Fogging Fountain, click here. ( 2002 )
Hi Rockee;
Thanks again for the great products! Everything is just as it appeared in
the pictures online! I was able to put my fountains together without
difficulty thanks to your instructions!
Thank you;
Susan Pfahler From: Pennsylvania ( 2002 )
Hi Rockee;
I am so incredibly pleased with everything and
just wanted to send you great thanks. I appreciate
all your help and attention with my purchase. I look
forward to doing business again with you real soon....
Thanks so much,
Tiara Howard From: Kentucky ( 2002 )
Hi Rockee;
I got the fountain last Saturday and put it together right away. I absolutely love it! Thank you soo much for making such a beautiful fountain for me!
Stephanie Gallo From: Colorado Click here to view Stephanie's Barnacle Fountain. ( 2002 )
Rockee,
Thanks for letting me know. You have
earned a lifetime customer. Isn't that grand? A
lifetime customer even before the merchandise is
received...now that's an outstanding business!
Have a great day.
Barbara From: New York ( 2002 )
Hi Rockee!!!
Thank you , Thank you, Thank you!!! Everything worked out fantastic... I really appreciate all your help and the extra samples you put in... Everything is perfect! I am looking forward to doing business again in the near future... Have a great holiday weekend..!
Andrea From: New Jersey ( 2002 )
Rockee and FnS:
I received the shipment and imediately started to put
things together! The three tired slate fountain was a
housewarming gift to my son and daughter-in-law--they
loved it!!!!! The other items were enhancers for my
already established fountain! I have referred you to
many people because of your quality-quantity and speed
of shipment!! Thanks again!
Gina M. Myers, M.S. From: New York ( 2002 )
Hi Rockee;
Thank you so much for the lava rock with pools. Everything arrived in great shape and my fountain has been running flawlessly for 2 weeks now!
Excellent and quick service.
Thank you;
Jessica From: Hawaii To view Jessica's fountain, click here. ( 2002 )
Hi, Rockee...
Thank you very much for the wonderful transaction. I have received my order
yesterday afternoon. Very effective packaging!!!
Thank you for the personal dialogues, as I feel I have known you for a long
time. Throughout the transaction, you have been always warm, sincerely, and
fun to work with. This is a great quality that many internet businesses
failed to master!
I look forward to trying out my new planting concepts and do more business
with you in the near future.
Amiably yours,
Trevor ( 2001 )
Hi!
I am so happy with the fantastic service I received via your web site and additionally the phone. My original e mail was answered to within 3 (yes 3!!!) minutes.
Rockee worked with me via e mail and then I finalized my order via a quick phone call.
Just received an e mail saying my order had shipped!
Your service is excellent. Thanks so much!
Sandi ( 2001 )
Fountains n Slate;
I received my Exquisite Dolphin Fountain yesterday, glued the handles on and set it up
this morning. It is a very beautiful fountain.
Elissa ( 2001 )
Rockee & FnS,
Today I received my Fountain Pro Pump and wanted to thank you. It works great with the added power it finally works like I thought that it should.
Thanks again,
Elizabeth Steckelberg ( 2001 )
Hi Rockee;
Thanks so much for the quick reply reguarding the Teal, I appreciate it. I am very excited to get my order and put it together! I spent two days on the Internet surfing the web for fountain sites, and yours surpasses all of them. And I saw them all!
Thanks,
Anthony ( 2001 )
Rockee,
Thank you for the email! That was really nice of you to let us know the
status of our order. We'll be sure to tell our friends about "Fountains and
Slate." Also, thanks for being fair with the price. It's nice to know that
there are honest businesses with honest employees. Thanks again and keep up
the good work!
David and Trace'e Carr ( 2000 )
Rockee,
A big thank you for making my day!!! I appreciate your response and
your solving of the problems!!!
Again, thank you.. Ron (and,
again, you are the best packer I have ever had the pleasure to unwrap!!!) ( 2000 )
Thanks,
As always your so prompt, thanks for the little dolphins!,
Hope to start putting these together next week.
Judy ( 2000 )
Hi Rockee;
I ordered a NO-Bowl Lava Rock Waterfall fountain today. I know this is an outrageous request, but I am wonderning whether it might be possible for me to receive it by wednesday? Anne Vose
Reply from Fountains n Slate; Your order will be shipped first thing tomorrow morning.
Reply back from Anne Vose: Now that's great customer service, Thank you! ( 2000)
ROCKEE,
The mister/fogger got here today, thanks so much!
Rockee, I love to work with people who gets things done, you definitely fit that profile.
Thanks again, as soon as I can get some picture, you'll see what I've been up to.
James James's photo ( 1999 )
I received the order. Everything was perfect, and I had a blast putting
it all into action. Thank you so much for all the extra touches. I
really appreciate them. I think you will be hearing from me a lot more
in the future. This is a fun hobby.
Jennifer ( 1999 )
Rockee, Love your new site. You have been SO helpful in the past, looking forward to continuing this association. I have a waiting list for my fountain creations thanks to you. You have quality products but I most appreciate your taking the time to find just the rock I need. I send you my exacting wishes for a rock and you find it. You are a gem.
Thanks. Joan ( 1999 )
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